Orders placed through the official website www.epochperfume.com will be processed within 1–3 working days.

Standard delivery timelines vary based on location and will be provided at checkout.

Deliveries are made during working hours only (Sunday to Thursday, 9:00 AM to 6:00 PM).

In case of any delay, customers will be contacted by our customer service team.

Delivery is considered complete upon receipt at the delivery address provided in the order.

Customers are responsible for providing accurate delivery information.

In the case of undelivered parcels due to incorrect address or unavailability of the recipient, re-delivery charges may apply.

Delivery is not available to P.O. Box addresses.