Effective Date: 1st August 2025

Welcome to Epoch Perfumes. These Terms and Conditions ("Terms") govern your use of our website, www.epochperfume.com ("Website"), and your purchase of products from us. By accessing this Website or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use this Website.

1. Company Information

This Website is operated by Epoch Perfumes, a business registered in the United Arab Emirates. All products available on the Website are sold and shipped by Epoch Perfumes.

2. Use of the Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights or restrict the use of others. You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

3. Products and Orders

• All products listed are subject to availability.
• We reserve the right to refuse or cancel any order at our discretion.
• Product descriptions, images, and pricing are accurate to the best of our ability. We do not guarantee that all product details are error-free.
• By placing an order, you confirm that all information provided is accurate and complete.

4. Pricing and Payment

• All prices are listed in AED (United Arab Emirates Dirham) unless stated otherwise.
• Prices may be subject to VAT or other applicable taxes.
• We accept payments through secure online payment gateways. We do not store your payment details.
• Full payment is required at the time of order.

5. Shipping and Delivery

• We offer delivery within the UAE. Delivery timelines are typically 1 to 3 working days, but may vary based on location or high-volume periods.
• Delivery fees (if any) will be displayed at checkout.
• Delivery will be made to the address you provide. Please ensure accuracy, as we are not liable for incorrect delivery due to incorrect address input.

6. Returns and Refunds

Please refer to our Refund and Return Policy for details on returning products and requesting refunds. Refunds (if approved) will be processed to the original payment method.

7. Intellectual Property

All content on this Website, including product names, descriptions, images, logos, and design, is the property of Epoch Perfumes and protected by applicable copyright and trademark laws. Use or reproduction without permission is strictly prohibited.

8. Limitation of Liability

• Any indirect, incidental, or consequential damages
• Delay in delivery due to circumstances beyond our control
• Product misuse, allergy, or reaction

You use this Website at your own risk.

9. Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, store, and use your personal data.

10. Amendments to Terms

Epoch Perfumes reserves the right to update or change these Terms at any time without prior notice. Continued use of the Website after such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the UAE courts.